Privacy Policy

LeadRecover AI provides missed-call lead recovery, messaging, qualification, follow-up and related business tools. This policy explains how information is collected, used and protected when businesses use LeadRecover AI and when callers interact with LeadRecover-enabled messaging.

Information we collect

Depending on how the service is used, we may process business account details, contact information, phone numbers, call and messaging metadata, message content, lead details, booking information, billing status, technical logs and information supplied during onboarding or support.

How we use information

We use information to provide and operate LeadRecover AI, recover missed-call opportunities, send and receive authorized messages, qualify leads, support bookings, maintain customer accounts, process billing, prevent abuse, troubleshoot service issues, improve reliability and comply with legal obligations.

Service providers

LeadRecover AI relies on third-party infrastructure and service providers for functions such as hosting, databases, communications and payment processing. These providers process information only as needed to deliver their services to LeadRecover AI under their own applicable terms and privacy commitments.

Messaging and consent

Businesses using LeadRecover AI are responsible for using the service only with lawful authority and appropriate consent. Messaging may include transactional follow-up after a missed call, responses to inquiries and other communications connected to the caller's request. Recipients can opt out of non-essential SMS by replying STOP where supported.

Retention

We retain information only for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, prevent abuse and meet legal or accounting requirements. Retention periods may vary depending on the type of data and the customer's use of the service.

Security

We use reasonable administrative and technical safeguards designed to protect information. No internet service can guarantee absolute security, so customers should also protect their account access and devices.

Access, correction and deletion

Customers may contact us to request access to or correction of personal information associated with their LeadRecover AI account, subject to applicable law and legitimate retention requirements.

Contact

Privacy questions or requests can be sent to leadrecover.ai.ca@gmail.com.

This policy is intended as an operational privacy notice and may be updated as LeadRecover AI's services and legal requirements evolve.